
All REG-1 Exploration Kits
Given the exploratory nature of Psyleron's products and research, and
the potential for customers to be unfamiliar with what to expect regarding the
REG-1 product, we have created a 30-day money back guarantee policy to help
encourage the exploration of mind-matter effects by potential customers who are
sincerely interested in using the product.
This guarantee is not intended to be a "try-before-you-buy" offer,
or to be taken advantage of for short-term need of the product. As such, some
conditions do apply to returned devices:
30-Day Money Back Guarantee: Unsatisfied customers may return the REG-1
within 30 days of the purchase date. We will refund the
entire purchase price of the unit, but will not refund the original shipping and
handling charges, or pay for the return shipping back to Psyleron.
Devices that have been disassembled or damaged are not eligible for the money back
guarantee, nor are they covered under warranty.
Returns must also include everything delivered with the package, including but
not limited to: the REG-1 device, USB cables, software, and any manuals or other
documentation. Software must be removed from any installed
location, and the computer restored to its pre-installation state.
Community accounts granted with the purchase of the product may be
deactivated at Psyleron's discretion.
Refunds will be issued within 14 days of the date that the item is received to
Psyleron, after testing and inspection of the equipment has taken place.
Other Products and Return Policy: Other products may be returned if
defective, for repair or replacement at Psyleron's discretion. Refunds will not
be issued. Generally there is a one-year product repair or replacement warranty
on Psyleron products, though some products may have longer warranties. Check
individual product pages for warranty details, or contact Psyleron for more
information.
Customer is responsible for shipping and handling, and incidental charges. All
returns must have a tracking number from the shipping company, or an RMA number
obtained directly from Psyleron. Contact Psyleron for an RMA number or for
return details.